Think Before you Speak

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Think Before You Speak!

A few days ago, the headlines read:

"Public warned not to inject disinfectant

The makers of Dettol and Lysol have issued an official statement warning the public not to inject disinfectant, after comments from US President Donald Trump said it would be 'interesting' to see if injecting disinfectant could work to cure the COVID-19 virus."

This story is a great reminder of why:

It is important to think before you speak or write

In today's fast-moving world, people are often asked to describe their "feelings" or give their "first impressions" or their "instant reaction" to the events of the hour.

Consequently, many are too quick to give their instantaneous thoughts, in the form of ill-judged, badly-worded, illogical, and emotional reactions, which are then spread across the globe within minutes.

Often, it does not work out well for the speaker - Trump included.

At Corporate Coach Group, we teach that you should fight the desire to be first, and instead, replace it with the desire to be right.

And in order to come up with the right answer you will need the following:

1. All the relevant information.

2. A firm understanding of the relevant knowledge and principles, that will underpin your answer.

3. Time to consider the options and make a well-balanced decision.

4. More time to formulate the best way of wording your message, so that you make your meaning crystal clear and not open to misinterpretation or distortion.

Avoid pontificating and thoughtlessly blurting-out your first answer. You may regret it later.

Question: How many people could you list who have wrecked their career with an ill-thought-out comment?

Answer: There are many people who have wrecked their reputation with a few, badly chosen words.

The point is: Do not add YOUR name to the list.

• Don't try to be first.
• Try to be right.
• Therefore, think before you speak!

"A fool is made more of a fool, when their mouth is more open than their mind." Anthony Liccione

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Each of the eight modules covers a different topic:

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About the Author: Chris Farmer

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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Further Reading in Communication - Clear Communication

• Training to Improve Your Communication Skills
  People do make judgements of you, based on your appearance and what you say. In order to give the right impression, try some new ways to improve your communication skills. You will improve your confidence and gain respect in the process.
  Read Article >
• The Importance of Communication Skills
  Use these three simple tips, to make sure that you communicate your message to others, in such a way as to gain their co-operation and agreement.
  Read Article >
• Delivering Effective Customer Service
  Customers are more demanding and less tolerant of poor service than they used to be. Therefore, it is essential that your organisation gives customer service great importance, and that staff are suitably trained in the key customer service skills.
  Read Article >
• Improving Communication in the Workplace
  Managers are the key to successful communication and motivation in the workplace. They must ensure they give proper praise and appreciation, when due. And,if criticism is necessary, then it is vital that this is delivered in a constructive manner.
  Read Article >
• Think Before You Speak
  Did you see the upset that Donald Trump caused last week with his ill-thought-out words about COVID-19, in front of the world's media? This is a great example of why you should always think before you speak.
  Read Article >

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